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Return and withdrawal

All OUTLET ESEMPLAREUNICO customers can exercise their right of withdrawal. In application of Italian Law, you can exercise the right of withdrawal of the purchase contract, sending back the item for a refund, or change the item with other item of same or higher cost, writing to us by mail, within 14 days of purchase.

** (Shipping costs for return are always at customer's charge, except for errors attributable to the company; (Item not as described, send wrong size, defects not detected at inspection before shipment)

No refunds on prepaid cards.

Refunds are possible only with PayPal or Bank Transfer; if the payment was made on delivery we use the postal order or bank transfer.